Refund policy

Return Period
You have 30 days from the shipment date to initiate a return. Please reach out to us if you have any questions about eligibility. 

Eligibility
Items must be unused, in original packaging, with tags, and accompanied by a receipt or proof of purchase.

Return Process
    1.    Contact us at info@maddetailingusa.com to initiate a return.
    2.    Send the item to:

272 Springview Commerce Dr,
Debary, FL 32713-4834,
United States.

    3.    We’ll provide a return shipping label and instructions. Returns without prior authorization will not be accepted.

Damaged or Incorrect Items
Inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately at info@maddetailingusa.com

Exchanges
We do not offer exchanges.

Refunds
After we receive and inspect your return, we will notify you of the refund status. Approved refunds will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund. If you haven’t received your refund within 15 business days of approval, contact us at info@maddetailingusa.com

Risk-Free Guarantee Policy
At MAD Detailing, we are committed to delivering products that meet the highest standards of quality and satisfaction. We understand that individual preferences can vary, and if our product does not meet your expectations, we offer a comprehensive Risk-Free Guarantee.

How It Works:
    1.    30-Day Risk-Free Guarantee: If you are not completely satisfied with your purchase, you will email us at info@maddetailingusa.com
    2.    Email Text Must Include: Please provide details on how the product was used, the type of material it was applied to, and the specific aspects of the product that did not meet your expectations.
We value your satisfaction and are committed to ensuring you have a positive experience with our products. Thank you for choosing MAD Detailing!